How do I return an item & what is the process?
To qualify for return all products require a Return Merchandise Authorization (RMA) Number prior to being returned, must be 100% complete, in the same condition as when sold, and in the original packaging as provided. All returns will be inspected and products found to be non-conforming will be rejected or subject to a restocking fee (up to 20%) at iDemiGods sole discretion.
For your protection, we recommend that you insure your return and use a traceable carrier that can provide you with delivery confirmation. iDemiGods shall not be responsible for items returned that are lost or damaged in transit. Postage and handling charges, both to and from our warehouse will be paid by the customer, and are non-refundable. At our discretion, iDemiGods may reimburse shipping charges related to the return or exchange of defective products.